we found variety of customers with different behaviors. There are consumer friendly and accepts us with good deals, there are consumers who are too demanding, there are consumers who are too detailed and difficult to make a decision to buy a product or service, and there are also buyers who are passive and less interested in what we deliver.
The consumer behaviors often make us rush and become one of the obstacles in marketing products or services. However, as an entrepreneur and a true marketer, we should be able to learn about the behavior of the consumer and for planning marketing strategies according to their behavior.
Well, to help businesses and marketers who have difficulty dealing with various behaviors of consumers, here we inform some consumer behavior that we often encounter in the field along with tips on how to deal with it.
Aggressive Consumers
Usually they do not like to waste time, and want the optimal results. Therefore much as possible not too much ado when faced with aggressive customers, provide information on products and services clearly and to the point (to the point). Convince them to inform the benefits they can get from the product or service being offered. So that they are interested in us, and eventually decided to buy the product.
Friendly Consumer
Consumer friendly face would be nice, but it does not mean we can respond to it next to the eye and did not do any marketing strategy to attract their attention. If you find consumers who are friendly enough, then the user’s welcome by trying to become their friend. Good relations, indirectly can build customer loyalty. So they do not hesitate to decide subscribe to the products or services that we offer.
Detailed and Criticizers Consumer
Subsequent consumer behavior that consumers are very conscientious and happy to criticize the products or services that we offer. To convince consumers like this, please provide complete and detailed information. Make sure all the points you want to offer the consumer can understand. Because they will continue to seek additional information, before they decide to buy a product.
Faced with a passive consumer is certainly not an easy affair for entrepreneurs and traders. These consumers are more likely to be silent and difficult to be interested in an offer. Therefore as a marketer you have to be smart to take their hearts, try to offer products or services that often they need. Therefore, consumers are more interested in buying this kind of product or service into their key requirements.
After about a variety of consumer behavior along with strategies to deal with it, I hope the reader can provide the best service for consumers. Because after all, the consumer plays an important role in the success of your business. Get to know your consumer behavior, and provide excellent service to them. Good work and successful greeting.
